H
HITAMCRM SuiteOmnichannel Business OS
✦Developer & Enterprise API

Official WhatsApp Cloud API & Webhooks. Built for Existing CRMs.

Already have HubSpot, Zoho, Salesforce, or a custom ERP? Hitam provides verified Meta Cloud WhatsApp APIs and low-latency webhooks so you can trigger messages, send OTPs, and receive customer replies directly in your existing tech stack.

99.95%
API Delivery Uptime
Redundant Meta Cloud server nodes
< 250ms
Webhook Latency
Instant bi-directional event forwarding
0%
Account Ban Risk
100% compliant Meta official infrastructure
// Sample cURL: Send WhatsApp HSM Template via Hitam API
curl -X POST https://api.hitam.biz/v1/messages \
  -H "Authorization: Bearer YOUR_HITAM_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+919876543210",
    "template": "order_confirmed",
    "parameters": ["John Doe", "#INV-84920", "₹4,999"]
  }'
✦API Infrastructure

Enterprise Meta Cloud Architecture

⚡Sub-Second

Real-time Bi-directional Webhooks

Receive JSON payloads immediately whenever a user replies, reads a message, clicks a quick-reply button, or shares media.

✓HMAC SHA-256 signature verification for ironclad security
✓Automated exponential backoff retries on endpoint failure
✓Granular event filtering: message received, delivered, read, failed
✓Payload normalization across media types (audio, video, PDF, location)
📋Compliant

Meta Template Management Suite

Draft, submit, and manage WhatsApp HSM templates (Marketing, Utility, Authentication) directly with automated sync from Meta.

✓Interactive buttons: Call-to-Action (URL, Phone) & Quick Replies
✓Dynamic parameters ({{1}}, {{2}}) for rich custom personalization
✓Live approval status polling and error diagnostic feedback
✓Multi-language template support with localized fallbacks
🚀Enterprise Scale

High-Throughput Batch Engine

Send thousands of notifications, statements, or transactional alerts per minute without throttling or server timeouts.

✓Asynchronous queue architecture handles 500+ messages per second
✓Rate-limit auto-smoothing to comply with Meta tier allowances
✓Batch dispatch endpoints with single-request array payloads
✓Detailed per-message delivery status logging and export
🔄Flexible

Inbound Message Forwarding

Route incoming customer conversations back into your custom ticketing software, live chat dashboard, or agent queues.

✓Session-based routing preserves 24-hour customer care windows
✓Media downloads stored on secure encrypted CDN buckets
✓Compatible with Zapier, Make, n8n, and custom webhook consumers
✓Seamless fallback to automated bot replies or human agents
✦Developer Tiers

Flexible API Subscriptions

API Developer Tier

For startups & growing businesses testing API integrations

₹1,499 / mo
Standard API gateway access, webhooks, and template manager with essential support.
Included Capabilities
✓1 Verified WhatsApp Business Phone Number
✓Full REST API & Webhook Access
✓Up to 25,000 Outbound API Calls / month
✓Unlimited Inbound Webhook Events
✓Meta Template Manager & Dynamic Variables
✓Interactive Quick-Reply & CTA Button support
✓Standard Sandbox & API Documentation
✓Community & Email Support
–Meta conversation fees billed at actuals
–Throughput limited to 25 messages/sec
Subscribe to Developer API
Most Popular
API Growth Tier

High-throughput messaging for scaling platforms

₹3,499 / mo
Expanded throughput, multi-number management, and priority technical support.
Included Capabilities
✓Up to 3 Verified Phone Numbers
✓High-Throughput: 100+ messages / sec
✓Up to 150,000 Outbound API Calls / month
✓Automated Webhook Failure Retries (Exponential backoff)
✓Dedicated Green-Tick Verification Assistance
✓Media CDN Storage (Images, PDFs, Voice Notes)
✓Custom Webhook URL configuration per event
✓Priority Slack / WhatsApp Technical Support
Subscribe to Growth API
High-Volume Enterprise

Custom throughput, dedicated proxies, and tailored SLA

Custom Volume
For high-volume transactional senders requiring dedicated infrastructure and guaranteed SLAs.
Included Capabilities
✓Unlimited Phone Numbers & Senders
✓500+ messages / sec dedicated throughput queue
✓Dedicated IP & Private Webhook Gateway
✓Custom ERP integration assistance (SAP, Oracle, Custom)
✓Enterprise 99.99% Uptime SLA
✓24/7 Dedicated Emergency Escalation Hotline
Contact API Architects
✦API FAQ

Frequently Asked Technical Questions

Meta charges per 24-hour conversation category (Marketing, Utility, Service, Authentication). You can either connect your own credit card directly in your Meta Business Manager or use our unified billing balance.
✦ Ready to Integrate WhatsApp into Your Software?

Get Production WhatsApp API Credentials in 48 Hours.

Stop using brittle unofficial tools. Power your product with official Meta Cloud infrastructure.