H
HITAMCRM SuiteOmnichannel Business OS
✦Multi-Channel Social Suite

Post Everywhere with One Click. Never Miss a Single Comment.

Schedule posts, carousels, Instagram Reels, and YouTube Shorts across Facebook, Instagram, LinkedIn, GMB, and YouTube. Plus, reply to customer comments across all platforms from a single unified conversation stream.

5+
Major Networks
FB, IG, GMB, LinkedIn, YouTube
85%
Time Saved on Posting
Eliminate manual switching across apps
100%
Comment Coverage
Unified moderation inbox with auto-replies
✦Content & Community

Publish Everywhere. Reply From One Screen.

🚀Publishing

Cross-Network Post & Video Scheduler

Compose once and customize per channel. Schedule single images, multi-image carousels, text updates, and video formats with optimal timezone timing.

✓Direct publishing to Instagram Feed & Reels (no push notifications required)
✓YouTube Shorts & regular video publishing with title, tags, and category settings
✓LinkedIn personal profiles & Company pages support
✓Google My Business 'What's New' & 'Offer' updates with CTA buttons
💬High Engagement

Unified Comment Moderation Stream

Every comment across your YouTube videos, Instagram posts, Facebook feeds, and LinkedIn updates flows into one manageable inbox.

✓Reply directly from the dashboard to Facebook, Instagram, and YouTube comments
✓Hide, delete, or flag spam comments across all connected channels
✓Team assignment for specific comments needing specialized sales answers
✓Audit history of all replies sent by team members
⚡Lead Generation

Automated Comment-to-DM Leads

Turn viral social comments into immediate private inquiries. When someone comments a trigger keyword, the system automatically sends a private DM.

✓Keyword triggers (e.g., 'PRICE', 'LINK', 'DEMO', 'BOOK')
✓Sends personalized direct message with product link or brochure
✓Leaves an automated public reply acknowledging the DM
✓Captures the user profile directly into Hitam CRM as a prospect
📅Workflow

Drag-and-Drop Content Calendar

Organize your monthly content strategy with an intuitive visual planner. Re-arrange posts with simple drag-and-drop mechanics.

✓Monthly, weekly, and daily calendar views with color-coded status tags
✓Drafts, approval workflows, and client review permissions
✓Pre-scheduled evergreen content recycling queues
✓Built-in media library with cloud storage integration
✦Plans & Pricing

Social Media Scheduler Subscriptions

Social Starter

For solo creators and small businesses

₹1,299 / mo
Everything needed to manage 1 brand across all 5 major platforms.
Included Capabilities
✓1 Brand Workspace (5 Social Accounts: IG, FB, GMB, LinkedIn, YouTube)
✓Unlimited Scheduled Posts, Reels & Shorts
✓Drag-and-Drop Visual Content Calendar
✓Unified Comment View (FB & IG)
✓Basic Post Analytics & Best Time to Post recommendations
✓1 Team User Seat
–Comment-to-DM automation not included in Starter
–Limited to 1 social account per platform
Choose Social Starter
Most Popular
Social Agency Pro

For growing brands and marketing teams

₹2,999 / mo
Multi-brand scheduling, automated comment-to-DM triggers, and team collaboration.
Included Capabilities
✓Up to 3 Brand Workspaces (15 Social Accounts)
✓Unified Comment Hub for FB, IG, LinkedIn & YouTube
✓Automated Comment-to-DM Lead Capture bot
✓YouTube Shorts & Instagram Reels auto-publishing
✓Google My Business local post & offer scheduling
✓Team Approval & Client Review workflows
✓AI Caption and Hashtag Generator
✓3 Team User Seats included
Get Social Agency Pro
Agency White-Label Scale

For agencies managing 10+ enterprise clients

₹6,999 / mo
Manage 10+ clients with custom branded client portals and unlimited team members.
Included Capabilities
✓Up to 10 Brand Workspaces (50 Social Accounts)
✓Custom Client Approval Portals
✓Unlimited Team Members & Role Permissions
✓Full Automated Comment-to-DM sequences
✓Cross-channel competitive benchmark reports
✓Dedicated Account Success Manager
Talk to Agency Team
✦Social Media FAQ

Common Questions About Social Automation

Yes! Unlike older tools that merely sent a phone reminder, Hitam directly publishes Reels and Shorts to your accounts using official Meta and Google developer APIs.
✦ Streamline Your Social Workflow

Take Control of Your Multi-Channel Social Content.

Spend less time switching apps and more time closing deals from your social community.