One Unified Screen for Every Customer Touchpoint. Zero Lost Leads.
Hitam unifies WhatsApp, Instagram DMs, Facebook Messenger, Google My Business reviews, cloud IVR calls, SMS, and social media scheduling into a single lightning-fast CRM dashboard.
Connect Every Customer Channel into One Team Inbox
No more switching tabs between WhatsApp web, Instagram DMs, Facebook business suite, and phone lines.
Use as an All-in-One CRM, or Plug Standalone Capabilities
Already have an ERP or CRM? You can license Hitam's modular sub-products independently.
Hitam WhatsApp Business API & Webhooks Engine
Many enterprises love their existing CRM or custom-built internal ERP, but lack a direct, compliant way to send and receive WhatsApp messages at scale. Hitam's WhatsApp API bridges this gap by offering developer-friendly REST endpoints, instant webhook triggers, template approval tooling, and green-tick verification assistance without forcing you to switch your core database.
Hitam Social Media Scheduler & Unified Comment Hub
Managing distinct social profiles on Instagram, Facebook, Google Business, LinkedIn, and YouTube consumes hours every single day. Most social tools only handle publishing, ignoring the vital sales conversations happening in your comment sections. Hitam's Social Media Scheduler combines visual cross-channel planning with a unified comment moderation inbox so your marketing team can publish and your sales team can convert in real time.
Hitam Smart Cloud IVR & Virtual Calling Solution
Giving out personal mobile numbers leads to lost customer calls when lines are busy, zero call recordings for quality audits, and no way to know if your sales reps followed up. Hitam's Smart Cloud IVR provides a centralized virtual business number with customized audio greetings ('Press 1 for Sales, Press 2 for Support'), round-robin agent forwarding, and direct syncing into customer timelines.
Engineered for High-Velocity Commercial Teams
Everything your sales reps and marketing teams need to capture, nurture, and close leads 24/7.
Unified Omnichannel Inbox
Consolidate customer messages from WhatsApp, Instagram Direct, Facebook Messenger, Google My Business chats, SMS, and IVR call records in one synchronized stream.
Meta Cloud WhatsApp Automation
Official WhatsApp Business API integration enabling broadcasting, green tick verification, interactive button templates, and 24/7 conversational flowcharts.
Visual Sales CRM Pipelines
Track every prospect from first hello to closed deal with custom stages, deal valuations, win probability forecasting, and activity tracking.
Integrated Social Media Scheduler
Plan, schedule, and bulk-publish posts, reels, and shorts across Facebook, Instagram, LinkedIn, GMB, and YouTube directly from Hitam.
Virtual Number & Cloud IVR Calling
Never miss a phone call. Setup interactive voice response trees ('Press 1 for Sales'), record incoming calls, and automatically create CRM contacts from calls.
No-Code Automation Builder
Build powerful if-this-then-that business workflows that trigger cross-channel actions based on customer behavior, tags, and pipeline movements.
Predictable Subscription Plans. No Hidden Traps.
All plans include official Meta Cloud API connection and multi-agent unified inbox.
Ideal for small teams consolidating customer chats
The complete operating system for scaling sales teams
Dedicated instance, custom ERP integration & custom SLA
Frequently Asked Questions
Consolidate All Customer Conversations with Hitam Today.
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